Self Service Overview

While empowering employees with on-demand software provisioning through a software request catalog it is also important to have complete visibility on your software assets.

Without such visibility, you will lose track of:

• What your end-users are deploying
• What they are using
• Whether your organization is compliant

This could make the audit compliance process cumbersome, and you may end up overspending on software licenses that your employees are not using.

SCCM Expert’s Self Service helps you automate software request management and delivery while tracking your software assets from initial purchase to audit compliance.

Software Request Management through the Self Service portal helps:

• IT
  • Streamline purchase and inventory management
  • Automate individual or group software requests
  • Provision software quicker
  • Enable both the help desk and the end-user
• End-user
  • Request and have software delivered on demand
  • Return un-used software to save cost
• Business
  • Report on software compliance
  • Optimize usage of licenses through rental and reclamation
  • Reduce software license spend
  • View software approval history